I’d send another email to Cambridge tech support asking whether the player is actually reading the Redbook layer or is converting the SACD data stream to PCM format.
Judging by the CXU manual, the menus’ appearance is very similar to my Oppo BDP-103. On the Oppo, there are three options - stereo, multi-channel, CD mode. The last option makes it clear that it’s only reading the CD layer of a hybrid disc.
NOTE: Just found a link that might offer a partial explanation - https://techsupport.cambridgeaudio.com/hc/en-us/articles/115002330445-How-can-I-correctly-set-up-the...
I believe the Audio Format section deals only with digital outputs. For DSD output, you need to connect to an outboard processor using HDMI due to copyright restrictions. If you're using analog outputs, then you should be listening to the SACD layer at all times. Still, I'd send an email back to tech support to confirm.
Judging by the CXU manual, the menus’ appearance is very similar to my Oppo BDP-103. On the Oppo, there are three options - stereo, multi-channel, CD mode. The last option makes it clear that it’s only reading the CD layer of a hybrid disc.
NOTE: Just found a link that might offer a partial explanation - https://techsupport.cambridgeaudio.com/hc/en-us/articles/115002330445-How-can-I-correctly-set-up-the...
I believe the Audio Format section deals only with digital outputs. For DSD output, you need to connect to an outboard processor using HDMI due to copyright restrictions. If you're using analog outputs, then you should be listening to the SACD layer at all times. Still, I'd send an email back to tech support to confirm.