2. misc-audio
  3. 137161-113474

insurance and shipping with UPS

I recently shipped a Levinson 432 amplifier with UPS.I brought it to UPS and requested that they box it. It was insured. During transit UPS dropped the amplifier and pretty much destroyed it. I offered to pay for repairs, however the buyer had no interest in purchasing the item. UPS inspected the damaged amplifier and denied my claim, insisting  the  amplifier was not properly packaged. Corporate denied responsibility and said the issue was between myself and the UPS franchise that shipped it. I've been dealing with the franchise for a month and they are fighting with corporate in an attempt to adjudicate the issue. Meanwhile, I've repaid the buyer and have had  no relief from UPS. The UPS website clearly states that if a franchise boxed the item they are responsible. Does anyone have a suggestion on how to resolve this issue, other than hiring an attorney? UPS seems to be somewhat of a scam operation. I did not realize that all UPS offices were franchises and am wondering why anyone would ship anything of value with them.
catsally1
uberwaltz's avatar
uberwaltz
13,381 posts
 
Well this WAS a fairly interesting thread now rocketing down the tubes at a high rate of knots!
Post removed 
kqvkq9's avatar
kqvkq9
120 posts
 
uberwaltz-

Well, you never know when you're going to open up Pandora's can of worms, do you?
spin4cards
37 posts
 
Hey Mr. Moderator.....Delete this !
builder3
758 posts
 
spin4cards11 posts07-28-2018 7:46am
In response to Builder3’s post...I’m still not buying it... I paid you (USPS, FedEx etc.) to do your job which is simply to deliver a package. If you can’t deliver it safely and in a timely fashion then you need to do something about it. That "Something About It" would not be to make billions of dollars by charging the customer in case you screw up. Very convenient arrangement wouldn’t you say?
"KQVQ9", the retired postmaster said in an earlier post... "What do you expect for 50 cents"? I expect you to do your job regardless of what the package is presumed to be worth. What do you get when you multiply that 50 cents times billions, yes that’s right, billions of packages? You get billions and billions and billions and billions of dollars! I think for those kind of numbers we should not have to worry about theft or damage.
They may not willingly accept responsibility but they should. Of course, they never will.

Anyone that goes on about the billions and billions, etc, that the post office gets isn’t knowledgeable enough to even have a discussion with. They go billions in the hole every year. If they were in fact, a "business", like kqvkq9 suggested, they lights would’ve been turned off a couple of decades ago.  Spin, by your logic, you apparently should be able to also get car insurance or homeowner’s insurance the same way? One flat fee, like buying a cheese sandwich? Don’t be ridiculous.The ironic part always is how quickly someone like you would understand fully and completely, were the shoe on the other foot.
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