It is a shame that this sort of "product" thread accepts any opinion that is of gushing gratitude only. If an individual states a less than the expected experience, or asks the wrong question, that person is singled out (by many, no, make that nearly all), and vilified on this supposed open forum.
You can say what you like, as long as it conforms with the positive and glowing comments expected.
You call this "freedom of the press"? Only on your terms...