Should 2nd. Buyer Receive Guarantee ?


Some manufacturers like Cary an CJ to name two make great stuff but they refuse to honor any remaining warrantee to 2ed. buyer. I think that sucks ! It certainly reduces the potential selling price for anyone wishing to sell relatively new stuff. Does this upset anyone else or do you think it is justified ?
stokjoc
I am a firm believer that a manufacturer should service any of their products regardless of the owner or the place purchased. At the same time, I don't think its unreasonable for a manufacturer, at their sole discretion, to charge a reasonable fee for this service. Honoring 2nd owners should positively effect the value of the original owners investment. As a long-term business strategy, it's good business. It also implies that the manufacturer has faith in the business and their products. Possibly some manufacturers don't have good long-term vision.

On a related topic, who really cares about warranties? When buying equipment, do you even ask about the warranty? When buying new from a bricks and mortar dealer my expectation is that if something goes wrong, that the dealer will do whatever it takes to makes it right. In a few cases I've been disappointed, but the majority of the time the dealer does the right thing. Overtime, guess where I steer my business?
I have very little that I can add to the above comments except to stand firm with my fellow consumers....The companies that make this stuff supposedly make it to uncompromising standards. These components represent their cratsmanship and when they out their names on them they should stand by them through any wear throughout the time they certify them. Anything else simply represents a shameful way to avoid a debt of honor to us the consumer.
That said I note the gfrequent anecdotal reports like the above from the Cary user that shows that many of these manufacturers do care about their product albeit unofficially. By the way, does anyone know of a ferrari, lexus or any Ford warranty is transferable? Is a dishwasher?

Best

jd
I am not exactly sure what the warrantee policy of KRELL is for items purchased in 2001, but for ones prior to that they do honor the warrantee going (5 years) back to the original date of manufacture. Also they are a little soft on that time-frame.
I have always found KRELL to be more than fair ........ but, I hope that they will continue the policy above.

Richard