Ok! McIntosh finally came through. Unfortunately, they did not want to swap the amps out for us (as Ayre has done for the exact same problem and situation), but they did send us 4 complete heatsink assemblies that are fully-populated and tested, ready to be installed in both monoblocks. I have performed the swap for the latest faulty amplifier, and it wasn't very difficult, although it does require the amplifier to be on its side, which is a dicey proposition.
We feel this is a satisfactory solution. It took 120 days all said and done to get the parts. Not impressed. Good thing we have spare amplifiers laying around. But, we are very happy they helped us out!
Now, fingers crossed that my brother's MC601s don't overheat...or anyone else's for that matter.