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Help with kef r900 issue

I bought a pair of kef r900 speakers from kefdirect in April 2018. I enjoy them most of the time, but with some vocals, e.g., Alan Jackson, Allison Krauss and Mary Chaplin Carpenter, at nearly any level, they sometimes make a ripping, tearing or distorted sound that is hard to describe. Initially, I used a McIntosh MC202 with 200 rms, and now a Rotel RB 1590, with identical results. Initially, I used a very old Transparent Musiclink cable and now a Transparent Plus, again with identical results. I’m about to dump these unless I can figure it out since KEF has no one in the NW to repair them and they advise against paying to ship them (I agree). Before I write them off as a bad bargain, theories are solicited! Thanks
128x128maritime51
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maritime51's avatar
maritime51 OP
1,288 posts
 
Thanks, folks, but I’ll go with what I know. I may be retired and rusty, but I’m not dead, and I will not be treated this way.

i do remember my way to the courthouse, and if they moved it my car has gps. 💸
maritime51's avatar
maritime51 OP
1,288 posts
 
@Jetter. I didn’t ignore you, I just forgot and so I apologize. As I’ve said several times, I’ve used two different sets of preamps and amps, and cables, the latter about 20 years difference in design. I’m dealing with probabilities....🤷🏿‍♂️

Again, I’m sorry I failed to reply in substance, and apologize.

Apparently, Mr, Sheinbaum, without limitation, fails to understand that payment was solicited, made and accepted under PayPal, so its terms, covenants and conditions supersede or displace those he relies on to substantively stiff arm me, and similarly, Mr. Sheinbaum fails to understand that unconscionable terms and warranty limitations are invalid, unenforceable and void or voidable at MY election.

i’ll certainly research the freight and insurance rates but it’s starting to look as though my costs to prepare and ship approximate $800 to $1,000, assuming I can find someone to palletize the load for a rational sum, to get the lowest rates.
jetter
3,052 posts
 

My bad maritime51, while I knew that you had changed the speaker cables, I thought that they were all of the same brand.  Hope you sort it all out. 

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