Audible Illusions M3B question


I month ago I decided to trade in my older AI Modulus 2 for a new M3B, sending in my money for a trade-in and have heard nothing since. My emails have gone without response, and phone calls to Jerry (described as service manager) are not answered and with no voice message ability--just rings. Needless to say, I am becoming worried that I've been scammed by these folks. Has anyone encountered similar issues? Any suggestions?
128x128aquaticdoc
Congratulations.  The M3B is an excellent preamp, very true to the sound.  I have had all 3 Modulus series, the 3, 3A and 3B.  Ther3B was extremely quiet, especially with the relay switching.  My problem was on digital, I could not get the volume controls past 9 o clock.  Another notch up it was way too loud and lower was too soft.  That was my only reason for selling it.  I really loved the sound of the preamp and you will too.  The inside of the preamp is a thing of beauty, expensive parts, double epoxy boards, ceramic  tube holders.  I hope you get many years of pleasure with it.  
Thanks. I mostly listen to digital content, although I have a high end turntable but have donated much of my vinyl content to NPR. I'm happy with the volume level thus far. We're moving to a new listening environment and time will tell. But the acoustic environment in my current study is amazing. So I'm a happy camper.
BTW, I did remove the 12 beautiful gold hex screws fastening the top ands the beautiful guts of the unit. 
OP. You’re lucky only having to wait 6 months for the new unit. I’m glad you are happy with the unit. 
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