SO somewhat good news i checked my credit card which i used to purchase the unit and they add an extra year to the manufacturer warranty period so working through the claims process. So far so good. Despite the failure likely going to pick up the sr5013 or sr6012, which are close in price and will be covered by my refund. The family already knows how tomuse the marantz so it will just be simpler. Is anyone awar of any meaningful differences between the 12 and 13 series? Scouting all the details online i couldnt see much.