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The Audio Doctor makes a house call

I would like to contribute  to the discussion about Dave, the “Audio Doctor.”   I live in California but, after many phone conversations and texts where he provided advice about my system with no promise of any return, we decided a trip here from New Jersey would be worthwhile and worked out an arrangement.  Dave brought a lot of accessories for me to audition. First, we repositioned my speakers (KEF Reference 5s), which really improved the sound.  We tried a DAC (Aqua) to compare with my current Auralic Vega (first generation), wireworld interconnects and several other things.  I already had purchased an Innuous Zenith server from Dave and we set that up.  Dave was very enthusiastic about my speakers (which he sells but I already had purchased elsewhere) and my electronics (Audio Research amp, pre amp, phono stage) and never suggested buying new ones.   

At no point did I feel he was pressuring me or trying to sell me something just to make a sale.  My system is definitely sounding better now and I may move ahead with some other improvements he recommended. Of course, Dave is in the audio business and makes his livelihood that way but I think he was genuinely interested in helping me get better sound.  I know that some have objected to him and other dealers posting on this board.  Personally, I have found  his postings very helpful.  Those who don’t can always skip over them—no one is forcing you to read anything.  

Finally, I met Dave for the first time when he came here and have no connection other than as a recent customer.  
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audiotroy's avatar
audiotroy
3,650 posts
 
Happy thanksgiving to Brownsf, we really appreciate your nice comments and we are delighted that you are enjoying your new server and retuned speakers. 

For those that think we are promoting just our products, have a happy Thanksgiving to all even our detractors. 

We should all be happy that we here on the forums  all have the opportunity to enjoy such a wonderful hobby and can all be passionate about music and equipment. 

Dave and Troy
Audio Doctor NJ
roxy1927
120 posts
 
A very good point has been made. What if all dealers did what Audio Troy is doing? Once you see one of their posts you know a thread will be twice as long as it should be. Like this one. If we had dozens of audiotroys… can you imagine?

As one customer speaks highly of their service the professional thing do have done was to stay clear of the discussion and allow customers and readers to discuss it amongst themselves. 

Self praise is no recommendation. Allow your customers to speak for you.
audiotroy's avatar
audiotroy
3,650 posts
 
Roxy your point cuts two ways, first you or anyone else can just not read or reply and its as simple as that.

Two if you didn't have people attacking both us and other posters again there would be no need for rebuttal.

We feel that if we are attacked that we have a right and a duty to respond to such allegations and we will back up our points which then lead to long posts.

If you notice Roxy most people who have acutally picked up the phone and talked to us or have purchased products from us have been extremely happy with what they have purchased and how their systems have progressed.

It is really as simple as that.

Dave and Troy
Audio Doctor NJ


wcfeil
464 posts
 
You weren’t being attacked. Some posters simply pointed out your self promoting behavior under the guise of “providing information” and the unethical use of multiple monikers, such as audiooracle (amongst others) to solicit business. 

“Defend” all you want. 

You caused it. 
audiotroy's avatar
audiotroy
3,650 posts
 
Feil, our old moniker each post said we were dealers, such as we just put out X product in our shop, we were later told to announce in print that we were dealers, and then finally we couldn't restore the password,we never hid the fact that we are dealers.

As per guise of providing information, again we sell products, these products are designed to work to improve a system either via acoustical tunning, vibration/isolation or other such devices.

When a person starts a post  that X brand fuse or a replacement outlet has made a difference in their system it is an open discussion. 

If we or any other person or dealer has tested that same product vs any other product and states their opinions on the differences that is furthering the discussion and again it is up to the reader to either contact the dealer or the manufacturer or their local dealer if they have intrest in said product. 

In the case of our new footers of course we are going to mention them  for the simple reason that the difference they made in our reference system was huge. 

It is up to the reader to see if they want to learn more about that product and that also doesn't mean that anyone has to contact us to do so. 

Dave and Troy
Audio Doctor NJ

And again Feil please add to the discussion on your experience with system tunning and what products and methodolgies you use. 

We leaned speaker postioning via Dave Wilson and then from Mark Goldeman, as well as John Hunter of Sumiko. 

Please elaborate on your thoughts on the subject.

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