The Music Room

I agree that there cash buy or trade in values are quite low. Just buying from them works fine.

ozzy

I've never dealt with them. But when I see them posting used gear at HIGHER than new retail.....

I've bought and done trade-ins over the past few years and been very pleased with the outcome.

But, I dont think I'll be doing business with them again. I purchased a pair of Purist IC's and asked them to inspect and test the RCA connectors. The transaction went well, but after a few weeks a connector broke, then a connector broke on the second cable. Purist's price for installing new RCA's is very high. Now I'm stuck with these expensive cables.

The other reason is due to an insulting offer on a preamp I had for sale. I sent pics and received an offer so low that i laughed. I emailed back showing the prices on the used market and they wouldn't up their offer. I eventually sold the preamp on Audiogon for 3X the amount. I went to TMR first assuming I could make a fast sale at a fair price.

The problem with buying some items from them is the unknown provenance; eg, amount of owners unknown, age of item unknown.

Am I missing something, or do people not realize they are buying your old gear for the sole purpose of selling it? 

Of course they're only going to pay a fraction of what "it's worth".  They need to make a profit to cover their costs of doing business.  Selling gear can be a hassle sometimes and what you're doing is basically paying them to deal with that for the convenience of an instant sale and fast cash. 

The actual cost of almost any physical good sold by a company is a fraction of what they sell it for.  They have fixed costs they have to cover with that margin, - facility costs, payroll, insurance, power, phones, internet, marketing, sales, etc. etc. etc. not to mention making sure they make a small profit and stay in business.

I am the guy that started this thread. I did purchase from them and was satisfied with the transaction.

They have a 45 day return policy and pay return shipping for defective items. So something does not ring true about lowrider57’s claim. That also makes me wonder if the 3x claim isn’t a bit exaggerated.

Big_Greg's comment does ring true.  One thing he does not mention is that their 45 day return policy means they assume that risk as well.
TMR’s return policy (from their web site:
Every purchase made at www.tmraudio.com carries a full 45 day return policy**. If you purchased your product from us elsewhere, a standard 30 day term applies. If you’re not happy with your purchase for any reason or if you’ve simply changed your mind... no problem. Simply ship it back for a full refund or exchange (minus S&H costs). If you have received an item that is defective in some way, we will make it right. Let us know - we will pay for return shipping and repair the item or refund 100% of your original purchase price. New items that have been opened will generally incur a 15% re-stocking fee.
** Items purchased on tmraudio.com using “Bread” financing are subject to a strict 30-day return window which begins from date of purchase.