Could I be a Retail Wretch?


I started a discussion here this morning to get some feedback on whether an external DAC would make an appreciable improvement over an internal processor’s DAC. During the discussion, I said that I typically visit a local audio dealer, to experience the equipment and then, comparison shop to find the best deal. The particular dealer I was referring to, emails me weekly, sends postcards monthly and catalogs quarterly. It’s always with an invitation to “see and hear the difference”. So I visit, and occasionally buy some small ticket items. But, when it comes to spending thousands on nationally available equipment, I don’t feel any obligation to limit my shopping to that one location.

When I shared my buying habits with the forum, I received responses that said using any brick and mortar stores to demo and then buying elsewhere “cuzz” it’s cheaper is just plain wrong…

I was surprised at that statement. I’m a value oriented person. I enjoy quality items. But I search for them at the best price - is that wrong? If there’s no competitive pricing or added value, why should I feel obligated?


gwbeers
When I first got into this hobby almost 50 yrs ago now, what I really wanted deep down was not to be advised by a manufacturer or dealer or publication on what was "the best" for a given topic. I really didn’t want or could afford the best at the time. What I wanted was to eventually uncover all the secrets I could **for myself**...never mind what someone else thought was great. Heck, I had ears, I knew most things in audio might just come down to taste...what makes someone else’s tastes better than mine?? I just wanted come to **understand** audio as best I could, not fall into the trap so much of what others, who didn’t necessarily know what I wanted, might, or might not, think I wanted. I sorta wanted to cut out the middle man, as it were. But, I felt **entitled** to that line of approach IF I maintained a true willingness to try to uncover that knowledge for myself...to do the work, talk to people who might have more knowledge than me and see what they say, buy some things, experiment, learn to read between the lines with ads and reviews, to try to learn at all opportunities and to try think about what I was doing as a learning process...no matter how long it might take me. A lifelong journey and all that.

And I Certainly did my share of listening at place A and buying at place B, back in the day. But, the world has changed. Now not as many b&m stores are left. The internet has changed the landscape and many of us and many a retailer has had to adapt and change along with the times.

If there were still b&m stores everywhere, then everyone would likely still be shopping that way...and choosing for themselves how they might like to approach dealing with those establishments. But, it’s a bit different now...and more consumers are perhaps caught between the rock and the hard place of nowhere to audition.

You can say that I’m not loyal or moral about it or whatever and I’m fine with that I think, but the way I look at it, I only have so much money. I can’t support every establishment I’ve ever visited. I don’t do that with non-audio stores. If you have that kind of money to work with, then I honestly might salute you, but for me, with audio, I’m either spending that money on myself or I’m just giving it away. When I want to give my money away (and sometimes I do) I just look for a good charity and call it a day. I can’t save the world and everyone in it.

Just sayin’.

Regards,
John
I feel sad that the OP is not willing to acknowledge there is an incurred  cost to the local store when they share their time and expertise.  He places no value on this so is not willing to pay a slightly elevated price following proper negotiation for new products.  Is the cost going to be the same as the lowest online?  No!  Did the online seller offer their time and expertise or only act as a shipping depot for a box they handled for a short time.  So we steal the audition time and store’s expertise and reward the online package handler.  In addition then he expects warranty service and setup advice from a company who he has already obsconded with the unrenumerated value of their time and targeted marketing dollars.  I fail to see how people think this is a good and proper scenario.
Bill, would you like to name those dealers in New York area that you mentioned ?
When they start charging fees for audition, I'll go listen to a few pieces. But I would expect them to be quiet and not challenge me, this could be hazardous to their mental health.
I would say that when it comes to supporting our locally owned businesses, I find it wrong to sample from one and then buy online. I am not going to claim that it is morally or ethically wrong as I would not think this discussion goes to that extreme. I would just find it thoughtfully wrong. These local Mom & Pop shops have set up their business in our communities to make our lives better. Part of that is making enough money so that they can stay open to benefit us. Of course prices are going to be a little higher to account for that benefit. I do not own anything outside the objects in my home so I believe there is no bias in my view. But I do recognize that those whom have invested significant funds in their communities need to be supported. I am personally willing to spend a little more locally to help keep them afloat. Of course if one is talking about thousands of dollars in price difference then that speaks for itself. But if we are talking about a hundred or two dollars to have someone who will take care of me in the midst of sour times, then it is highly worth it. My 2 cents.
Anyway, I am someone on a tight budget with expensive taste so I'll have to buy used. Except maybe new tonearm and couple of cables and of course cartridge. But I don't need to audition them.