my bryston sp2 connected to a classe cav150 sounds better unbalanced than balanced. Remember, internally, all throughput is unbalanced. The balancing and unbalancing happens at the input and the output of the line level connections. In short runs theres no benefit unless the transformer or balancing circuit affects the sound in a positive way. In longer runs balancing becomes a big advantage. Source: current pro audio engineer with an EE degree, former professor in music technology.@frostdotcom
The reason that your amp sounded better this way is that the Classe uses a separate circuit in series with the signal to convert from balanced to single-ended and you can hear the effects of that circuit.
The statement from your friend is false. There are plenty of amps and preamps that are internally balanced/differential and there is a benefit from running balanced connections in short runs (even if only 6 inches); finally a transformer does not have to be part of the circuit (although its tricky if no transformer is employed).