@audiotroy,
I understand your predicament as a dealer for two very good competing products in the same category. So why not jump on the Roon bandwagon and promote the Innous over Aurender.
The point I was trying to make is when files in its native resolution sounds so good, you don’t need that upsampling crap. If you’re a purist, you want to hear or watch your content in its native form....none of that upscaled or upsampled garbage.
I can clearly see you rather promote a brand that has a pedigree of several discontinued models in such a short span and as pointed out by @grannyring, don’t have a handle on production and demand realities. Good going!