DC Offset Blocker/Killer - where to buy in the USA

jea48

You want to know so bad where the OP bought the amp why don’t you call the two dealers tomorrow ...

I don't care where he bought his amp. That the OP won't name the dealer just suggests that there's more to this issue than he's willing to acknowledge. In any event, it's all a moot point now that he says this:

I have made up my mind about this brand not just this amplifier ... The amp buzz has nothing to do with what I have done ... the experience I’ve had so far with this brand alone is unforgettable and was unpleasant. After spending so much money and not even one phone call was made back to me that should tell you something ...

He seems to want someone to rescue him from his misery, but he won't send the amplifier in for an evaluation. That just seems odd to me. If he doesn't trust the factory, there are many independent, authorized McIntosh service centers - perhaps even one within driving distance for him. But he has made up his mind, so there's really nothing else to talk about here.

@ cleeds


Ron, a McIntosh representative, said they get maybe 5 complaints a year about mechanical buzzing torids. His advice to fix the CUSTOMER’S PROBLEM is to buy a DC blocker.

Repeat.  
His advice to fix the CUSTOMER’S PROBLEM is to buy a DC blocker.

Why do you have a problem with understanding McIntosh's response to the customer? McIntosh knows the torid transformer buzzes if there is DC offset on the AC mains. So why do you continue to insist the OP send the amp to McIntosh?

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@cleeds

I don’t care where he bought his amp. That the OP won’t name the dealer just suggests that there’s more to this issue than he’s willing to acknowledge

If there was something else that I am not acknowledging McIntosh would’ve been all over me. Are you out of your mind. This is a brand new amp bought from an authorized dealer, you are something else bud.
People like you make the brand look even worse than what it is right now. Why should I send this heavy ass amp to anyone for evaluation is beyond me. Why don’t McIntosh come to my house and check out the problem, I have hiatal hernia and been diagnosed to not lift any heavy weights but I did lift this heavy amp to take it to the dealer, not once not twice but three time and spent at least hour and a half driving one way to go to the store. I still cannot understand how is it my responsibility to do all this things is beyond me.

Here is the story:

I go out to this authorized McIntosh dealer who is about an hour and a half away from, buy this brand new amp, bring it home find out there is a buzz call dealer, dealer says bring it back we will order you a new one new amp is ordered, I go to pick it up bring it home plug it in and boom louder buzz than the first one. Call dealer back, dealer says bring it back to the store for testing, I bring it to the store to the techs department plug it in and amp is dead quite and bam I got no case, dealer says see it works and there is no buzz, dealer calls McIntosh to tell them that amp is dead quite at their store and McIntosh says that there is nothing else that can be done, bam I am left alone with nobody backing me up.
Actually I am told that I need a DC BLOCKER and was told this by Ron and Chuck but they won't even tell me where to buy one which made the situation even worse. ALL I WAS TOLD BY CHUCK IS TO GO ON THE INTERNET AND SEARCH FOR ONE - IF THIS IS CUSTOMER SERVICE AT ITS FINEST THAN I DON'T KNOW WHAT IT WOULD BE IF OPPOSITE OF FINEST.

There is nothing I hide it’s all here in the open and if some of you smart asses would like to prove me wrong than go ahead come to my house check out the amp and go from there.

jea48

Ron, a McIntosh representative, said they get maybe 5 complaints a year about mechanical buzzing torids. His advice to fix the CUSTOMER’S PROBLEM is to buy a DC blocker.

You’re just repeating a claim made by an anonymous poster on Audiogon. We really don’t know if it’s true, or not.

Why do you have a problem with understanding McIntosh’s response to the customer?

I’m not the one with the problem here. I’m happy with my system and - for that matter - I’ve always been happy with McIntosh service.

So why do you continue to insist the OP send the amp to McIntosh?

I’m not insisting on  anything. But if the OP wants his amplifier evaluated, that would be a good first step.

tomiiv30

 Are you out of your mind ... you are something else bud. People like you make the brand look even worse than what it is right now ... Why don't McIntosh come to my house and check out the problem, I have hiatal hernia and been diagnosed to not lift any heavy weights ... I still cannot understand how is it my responsibility to do all this things is beyond me ... I am left alone with nobody backing me up. I get back home all pissed off
... if some of you smart asses would like to prove me wrong than go ahead come to my house check out the amp and go from there.

I'm much more sympathetic to your plight than you understand. I hope you're able to get whatever help you need.