Hello to all,
Thank you for sharing your wisdom and suggestions.
I ended up getting lucky, I contacted Cambridge regarding my failed AZUR 840C CDP. They accepted it as a trade-in and sent me a prepaid shipping label to send it back. Then they provided me with a code to purchase a brand new AZUR 851N Streamer/DAC for half of list price. It's on it's way from CA, really looking forward to hearing it as it has received many rave reviews! Being made overseas, I hope it works out of the box. This will replace my DacMagic Plus, a weak link in my system as pointed out to me in this forum, and was purchased way below my budget, the rest goes to paying off student loans and the DacMagic Plus will be going up for sale.
I would like to add that I have read many complaints about Cambridge Audio's extremely poor customer service. In my case, I found their support to be superb. Offering me a brand new completely different unit for a Jurassic period CDP went beyond my expectations. They were extremely helpful, quick to respond, answered all of my technical questions and were very professional.
Thanks again everybody - most appreciated!
GRM
Thank you for sharing your wisdom and suggestions.
I ended up getting lucky, I contacted Cambridge regarding my failed AZUR 840C CDP. They accepted it as a trade-in and sent me a prepaid shipping label to send it back. Then they provided me with a code to purchase a brand new AZUR 851N Streamer/DAC for half of list price. It's on it's way from CA, really looking forward to hearing it as it has received many rave reviews! Being made overseas, I hope it works out of the box. This will replace my DacMagic Plus, a weak link in my system as pointed out to me in this forum, and was purchased way below my budget, the rest goes to paying off student loans and the DacMagic Plus will be going up for sale.
I would like to add that I have read many complaints about Cambridge Audio's extremely poor customer service. In my case, I found their support to be superb. Offering me a brand new completely different unit for a Jurassic period CDP went beyond my expectations. They were extremely helpful, quick to respond, answered all of my technical questions and were very professional.
Thanks again everybody - most appreciated!
GRM