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Best audio companies and dealers

I've thought about doing this over the years, but never seemed to get around to it. But I'd like to list the audio dealers and companies I've dealt with over the years that have offered consistently good products and customer service way beyond the average. 

Two companies come immediately to mind: Cary Audio in NC and Reference 3A in Canada. Cary offers superb equipment, like the SLP05 pre-amp. And they have delivered excellent customer service throughout the years, and it's always been a pleasure to deal with them. The same goes for Reference 3A speakers. I owned the MM Decappos- great speakers, esp. for midrange, and you cant find a more attentive, professional person than Tash to deal with. 
lerdo
larryi
4,095 posts
 
I agree about Basis (I have a Debut vacuum table too, with an Orpheus L cartridge on it right now)--great table and good service.  I had a power supply/speed controller go bad very shortly after purchase.  It was replaced almost immediately with minimal trouble on my part.

I know Bob Clarke and he is a good guy.  I bought the Orpheus L from him and a Viva fono phonostage.

George Lenz at TubesUSA  is also fantastic.  He gives straight answers, including recommendations not to buy one of his tubes because it is not ideal for a particular use, and he communicates after the sale to make sure everything is working out.

helomech
1,727 posts
 
Brands with which I've experienced excellent support and/or correspondence:

Spatial Audio
Parasound 
Omega
Spendor
Rogue Audio
Yamaha (pretty good for a large corporation)
PS Audio
DB Systems 
Schiit 
Revel 






danpiano
1 posts
 
đây cũng là một đại lý âm thanh tốt : đàn piano điện giá rẻ
https://hoangpiano.com/dan-piano/piano-dien/
tomcarr
1,540 posts
 
Schiit
Vandersteen
Anticables
PS Audio
kenm10759's avatar
kenm10759
37 posts
 
I'll second the nomination for local retailer with Audio Video Therapy of Nashua NH. They're a little further from me than four other well-known-to-the-area retailers and just a couple miles from another who is known to be a brand importer in addition to retailer. Still, Audio Video Therapy gets most of my business because of the way they earn it.

For manufacturers, I haven't found many of the same calibre as KEF USA. I've not had any failures of the product, but for a missing (purely cosmetic) part on a pair of demo R500's and missing port plugs on a used pair LS50's I got from AV Therapy, they went out of their way to make sure I was happy. I have the T-shirts, pens, keychains, and other KEF-labeled swag to prove it.

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