@robert53, @viridian, and @folkfreak, I sent them an email, and received a very quick reply. They don't have a storefront, and are not open to the public. I inquired about dropping off a table/arm/cartridge, and was told we would have to meet at an agreed upon location for them to take the eq. Weird!
@viridian, so there's a Portland audiophile community? I need to send you a pm!---Eric.