Proac Ribbon Tweeters Damaged


Hi all - this is my first submission, so looking forward to your responses...

I own 2.5 year old Proac D48 R speakers, powered by a Parasound Halo A21 amp (about 8 years old). When listening the other day I thought the speakers sounded dull, muddy. It appears both of my ribbon tweeters have gone out and I am at a loss to understand why.  The amp is certainly not under powered to cause clipping damage and I never play my unit abnormally loud  - maybe 1/4 to 1/3 total volume.

As you can imagine, my repair/driver replacement will not be covered by warranty as this is not considered a manufacturer defect. I am told the tweeters run $399 per.

Worst thing I can do is have these repaired and then have it happen again. HELP!
gnoworyta
https://www.parts-express.com/aurum-cantus-g2si-ribbon-tweeter--276-400

Guessing its probably this one with a different faceplate - which you could just swap from the damaged one.

Best of Luck

Peter


jetter - never was able to get a definitive answer as to what caused the tweeters to go. That said, I did have them replaced by the dealer, although at significant expense for both the tweeters and labor. Although I understand that the two tweeters going at the same time indicate it was probably not a " product defect" issue, I'm a bit disappointed that neither the dealer nor Proac offered to share in any of the repair cost (speakers are only 2.5 years old with very moderate use). I always thought buying from a local brick and mortar dealer was a wise thing to do - for issues just like this. But with the level of support I experienced, now I'm not so sure. And I'm a bit reluctant to continue to use my amp - looking into getting a replacement. Gotta save up the $$$$!
Forgot to mention, I called Millersound and they did not offer repair on the tweeters...