Say for those people that live in China, France or Southeast Asia. I guess, in short, they will have to live with those cracks. It is expensive to be shipping back speakers of this size to Provo Utah for repairs.
AFAIK the so called 'repair' (which in fact was a cabinet swap) was only an option for US based customers.
Ppl living abroad, got a brand new pair of speakers instead. It was probably chosen by Wilson as a cheaper option for them (you only had to ship the speakers once). Cracked cabinets were scraped by distributors. This is a first hand info from my local distributor and a friend living in Poland who had this very issue. He ended with a brand new pair of Sophia 2 speakers, in a different, premium color (color change was free of charge, no less !). Since then, he upgraded to Maxx 2 and recently to Maxx 3, so I can safely assume, that his confidence in the company has not been shaken.
Let's face it - even the greatest companies have 'fuck ups' from time to time. Even Porsche does, and prolly RR too. The real test is, how those companies deal with them. IMO Wilson passed this test with flying colors, although it must have costed them a lot of money.
I did not hesitate for a second to get my first, and then second pair of Wilson speakers. And if they continue to improve their products at a current rate in the future, I will buy them again.