sleepwalker65,
Your experience with SONY customer support is about the same as mine. I actually do not consider it exists. Not even warranty. If I buy something from them, I consider it a total loss when broken, regardless of when it happens. Calling them, even for warranty repair, is waste of time and nerves and is rarely worth the trouble. Well, little by little, I am taking similar approach with everything I buy. I wave the white flag. They win.
Earphones I mentioned are Japanese model and I am not in Japan so their warranty would not apply anyways. It makes me feel less of a loser to know that.
Your experience with SONY customer support is about the same as mine. I actually do not consider it exists. Not even warranty. If I buy something from them, I consider it a total loss when broken, regardless of when it happens. Calling them, even for warranty repair, is waste of time and nerves and is rarely worth the trouble. Well, little by little, I am taking similar approach with everything I buy. I wave the white flag. They win.
Earphones I mentioned are Japanese model and I am not in Japan so their warranty would not apply anyways. It makes me feel less of a loser to know that.