@tlong1958
By all means, start any thread you like. I don't own Audio Research gear presently but I have, like McIntosh, owned some in the past, very recently as a matter of fact. While you didn't mention in what role you worked at the dealer, "exploding crap" may be a bit strong don't you think? While I have never experienced one single failure of any Audio Research item I have owned in over 20 years, they did service a piece for me once that had a minor shipping mishap. Like McIntosh, their service is exemplary. I have heard of some ARC owners who have experienced a tube failure where it took out a resistor but I also never ran the tubes to zero, so I never experienced that. It's my understanding that was how it was designed though. Neither ARC nor McIntosh have handled USB perfectly though. Its a shame that the group has basically mishandled the Wadia part of their portfolio, its all but a footnote in the digital world now.
@stevecutler
I agree with you regarding the glass/silkscreen. At least they went to fiber lighting a few years ago which solved the bulb changing requirements.