I'd suggest you wait for pictures before venting your anger here as just maybe your at fault and he is being honest. we are all Human and make mistakes so before you blame the person here why not look at their evidence first and then make a judgment. If after, it seems fishy then deal with it best you can. I'm sorry for this as damaged goods can-are a pain to deal with.
This is why I always ship with full insurance on the items being shipped. This usually requires the shipper to repack or confirm packaging but that way if there is an issue there is recourse for reimbursement if damaged during shipping.
This is why I always ship with full insurance on the items being shipped. This usually requires the shipper to repack or confirm packaging but that way if there is an issue there is recourse for reimbursement if damaged during shipping.