REL subs with Rowland Amplifiers


I'm having issues connecting my REL Carbon limited subwoofer to my Jeff Rowland 625 S2 amplifier via the high-level input. I connected my sub according to REL's instructions...yellow lead to positive on one channel, red lead to positive on the other channel, and floating the black wire(ground). I get minimum output when connected according to the instructions. When I use the low level input, the output is sufficient and the sub sounds great. Per my conversation with Jeff Rowland I need to ground the black wire by loosening a screw on the amplifier and connecting the black wire, but if it isn't properly grounded I may damage my amplifier. Is there anyone that owns a REL with Jeff Rowland 625 S2 amplifier or other balanced differential amplifier? If so, how do you connect your REL via the high-level input. Is there an easier way to ground the wire than unscrewing the screw on my amplifier. I just don't want to unscrew the screw and prefer another method of grounding the sub.   
ricred1
Also, while the two inputs use the same board, that doesn't mean to say that the signal that board receives will be the same...in regards to low input vs high input. 
daveyf,
Jeff Rowland and I talked for several minutes about REL, but it isn't my place to post our discussion. 
I reached out to REL again this morning to make sure I wasn't missing something regarding how the subs were connected. I have no problem staying with the low-level input, because that's what sound best in my system. 
Update from my last couple of posts. I haven't sold my Signal cable, so I decided to try the high-level input again. The last time I did, I had a RCA cable going from both RELs LFE(volume turned all the way down) to the preamp out, while connecting the subs to the amplifier via the Signal speakon cable. REL told me to do that as a way to ground the subs. Today I decided to try the high-level input again. I still used the Signal cable, but this time I didn't connect the RCA cable from each subs LFE input to the preamp as a means to ground the subs. This time I received an audible hum. The weird thing is with the standard REL speakon cable I don't hear a hum, even though it's connected the same way as with the Signal cable. Based on my findings, because of the "grounding" issue, in my situation I don't think using the high-level input is optimal. In my situation using the low-level input is clearly better. I will contact Rowland tomorrow to see if it's worth sending my amplifier back to them to add a grounding "screw". I think that's the only way to have a fair comparison between the two connection methods. More to come!
Richard, I think if you always have your RCA ic connected to your preamp, then you are always listening to the low level connection...by default. I am under the impression that the connection to the low level input is done by inserting the RCA ic and connecting it to the preamp. Regardless of whether you connect to the high level as well. IOW, you have perhaps ONLY listened to the low level connection for all this time! 
Now that you have done away with the RCA ic, you are for the first time listening to the high level. ( Again you are not establishing a good ground, resulting in the hum!) Here's a suggestion.. hook up just one sub as I do with my Rowland. The red to right positive, the yellow to left positive and the black to either negative connector. ( Make sure the RCA ic is NOT connected). This should be tried with the original cable supplied from REL...NOT the Signal cable ( as presumably this was wired for a mono hook up). 
IOW, you have perhaps ONLY listened to the low level connection for all this time!

Note the reference to "volume all the way down" in Richard’s statement that ...

I had a RCA cable going from both RELs LFE (volume turned all the way down) to the preamp out, while connecting the subs to the amplifier...

Also, regarding ...

Here’s a suggestion.. hook up just one sub as I do with my Rowland. The red to right positive, the yellow to left positive and the black to either negative connector.

While this **might** work, depending on the internal grounding configurations of the sub and the amp, given that the amp has balanced outputs I would strongly recommend against connecting the black wire as you have suggested. The black wire is most likely connected within the sub to the sub’s circuit ground, which in turn is probably connected through a resistor having a relatively low value (i.e., a small number of ohms) to the sub’s AC safety ground. Which in turn is connected to the amp’s AC safety ground via the AC wiring, and the amp’s AC safety ground is in turn connected to the amp’s circuit ground through some unknown but probably low impedance within the amp. Since the amp’s outputs are balanced, a full amplitude signal would be applied to the black wire. Depending on the resistor value and other variables involving the internal grounding configurations of the amp and the sub any number of bad things could happen, including hum, the resistor being burned out, the amp going into protective shutdown mode, or the amp even being damaged. As I said, it **might** work, but IMO it’s not a good approach even if it does.

Regards,
-- Al