Crackling and hiss - Preamp tubes not seated right?


I've posted here before about the cracking and hiss I get from my Primaluna Dialogue Premium. It became very noticeable during listening last week, so I took another stab at trying to isolate it.

When the amp is on, but with out anything playing, I can hear a low hiss and an intermittent crackle - the volume knob does not effect it.

It was only happening in the right speaker, when I swap the speakers it stays, so I figure it has the be the amp.

I swapped the three preamp tubes in 1,2 and 3 positions with the tubes in 4,5 and 6 position and it moved to the other speaker, so I assume it's a preamp tube problem.

I swapped out the 6 Mullard CV4003 for the original stock tubes, and it's silent. That felt good to finally get ahead of the problem.

I started to swap back in the Mullards one at a time to see when the 'bad' tube appeared. Swapping into position 1 and 2 were good, but it came back on when I added a tube to position 3, so I went back down to positions 1 and 2, and it was there again! But it was silent before? Very frustrating. I went back to all 6 of the stock tubes and it's silent again.

So my question is this - could it be that the Mullards don't seat as well as the stock tubes, and there is some arcing and other interference getting through? Should I give the pins and sockets a cleaning? Any advice on how to do that? Maybe I need an adapter to go into the socket to seat the Mullards?

I also think this may be the source of some distortion I was hearing, particularly on piano at certain higher frequencies. Does anyone have any thoughts on that?
stephenjess
I was apprehensive about JJ tubes, I had read some posts about reliability.    I retubed my Quicksilver Mid Monos with JJ EL 34, 12ax7,  6922 , and they have never sounded better.   Incredible tone and huge soundstage .    

I also put a JJ 6922 in my c-j Classic 2 SE but we'll see how long it stays quiet.... that thing eats tubes for lunch.  So far so good,  the stock EH tube and Gold Lions are the only ones that have lasted .  None has sounded as good as the JJ 6922 .  Many would argue the Gold Lion reissue is better ,  but the tone of the JJ has me hooked.