Is the buyer responsible to cover the cost of a return?

The buyer received speakers last week. Now he is telling me that the woofer is blown. I shipped them in A+ condition. I told him to return them. I covered the cost of shipping to him ( $70.00 ).
Thanks

yogiboy10-29-2019 2:04pm

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helomech Details Discussions Posts This discussion Message User 1,721 posts 10-29-2019 at 04:57pm Copy Comment URL Report Comment Edit Delete He should pay return shipping. I’m curios as to what sort of feedback this buyer has.
yogiboy OP Details Discussions Posts This discussion Message User 5,735 posts 10-29-2019 at 05:19pm Copy Comment URL Report Comment Edit Delete The buyer has all positive feedback. He just contacted me and said that one speaker has a low buzz that is not noticeable on most music. He would like to take them to a dealer to find out what the problem is. I told him that I will pay if there is a problem. These were shipped 3000 miles maybe it is a simple fix like a loose connection. Thanks
noromance Details Discussions Posts This discussion Message User 9,898 posts 10-29-2019 at 06:33pm Copy Comment URL Report Comment Edit Delete The coil assembly may have got knocked out of alignment during shipping.
Post removed Oct 29, 2019
Post removed Oct 29, 2019

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