A visit to the (Audio) Doctor

I have at times felt that Audio Doctor's participation on other threads is inappropriate when they try to steer those involved in the discussion to gear they sell and then list the associated equipment lines at the end of the posts.  

In this case regarding whether or not to repair gear bought out of the country when they carry that line puts Audio Doctor squarely in the right.  Dave articulated his rationale clearly.

Why didn't jtrelin simply go to Audio Doctor in person and discuss the repair issue since he claims their shop is close to him?  Don't get that at all.  As the one requesting service in a sketchy scenario, a face to face might have yielded results with greater understanding instead of all the angst.

I agree with Dave as that is his policy and barring any agreement w OEM  he has zero obligation to service a Grey market component. 
Having said that, why did the OEM send the client to Dave for warranty work or service ????

what OEM are we talking about????

I've had good luck with Audio Doctor however I've never required service from a component I purchased from them. I have no doubt though that they would be great with that too. 

With that being said, I have a problem with a guy (who signed up to Audiogon just to bash a dealer who didn't bow in his general direction OR, more likely, an existing Audiogon member who signed up under another moniker just so he/she can mask their identity) who buys a product direct from a dealer in Canada and then feels its a US dealers' responsibility to service it.

If the dealer in Canada was good enough to buy from, ship to you internationally, pay appropriate duties (because I'm certain you/they declared the appropriate value) and still provide you the value you wanted then I'm sure they are good and honorable enough to service that product. Oh, it takes extra time? That's part of the risk you assumed when buying from them. Oh its inconvenient to ship internationally? Thats the way it goes.

I personally enjoy the posts from Audiotroy, they always disclose they are dealers of a given product and they dont always recommend their own products but they always tell you how they feel. At the end of the day, I believe this troll @jtrelin should ask the dealer from whom he/she purchased their gear to service it. A high quality tech employed by a high quality shop is an expensive endeavor, all in well into 6 figures with salary and burden. Its not their responsibility to support your decision to save a few hundred bucks on your purchase you made elsewhere.

Audio  Drs..... This is not an AudioDr. ad. These pages are for all that read them.   I'm not pushing anyone....just advice to hear all that there is so that the right choice is made. 

Re: service.... I always touch base with the manufacturer. Another reason I like to buy American.  Happy Veterans Day to all.