Is Revelation Audio out of business ?


I am wondering if anyone placed orders recently with Revelation Audio and received their cables in the last couple of months . Have they closed down or still in business ?

In July I ordered a cable and received a wrong cable. Brad told me to return the cable and promised to send me the correct cable. However after I sent back the cable to them, even after so many email follow ups there was no reply for a very long time ! In early October I received one email stating that cable is ready and is being dispatched. However, since then there was no tracking number or email reply to my emails. I sent many emails and told him to either send me the cable or refund my money, but in vain.

I tried calling their phone number many times, but no one is picking up and goes to voice mail always.

I keep wondering if Revelation Audio has closed down or he is just lying to me and gone with my money....

Please share if anyone has any other contacts to reach him.


wilfredt
Revelation Audio is obviously not a vendor anyone should use.  I would call your States attorney general’s office and report this company.
csmgolf and sfseay, thank you very much for your responses.

I just did a search on Revelation Audio and found quite a few threads come up with similar cases. I should have done my research before purchasing I guess.

They dragged my case for long, so I doubt if Paypal will protect me with a refund. I need to check on this.
Great product for the money but unfortunately they should be avoided due to their earned reputation for poor customer service.  Buy used!
Brad is a mess. I ordered a pair of umbilical cables for my MSB Discrete DAC a few months ago. He would not ship them. All kind of excuses.

I finally gave up, and filed a claim with the credit card company. Only when I got my money back, he shipped them.

The cables were very good quality. I ended up paying him back, and keeping cables, but I would never buy again. Too much hassle