Thanks for the tip on sorting. Fortunately, it looks like today everything's back in normal order. Maybe it was just an IT issue that they fixed.
I'm glad you got your Coincident sub cabinets working and integrated well with your main speakers.
If you have the time and inclination, I'd suggest that even higher quality bass performance and more seamless integration with your main speakers can be obtained by adding 2 subs to your system. All you'd need to create a custom 4-sub distributed bass array (DBA) system in your room is to use 2 additional subs with 10 or 12" drivers and position each using the crawl method. The main obvious benefits would be greater bass detail, impact and dynamics along with a seamless integration with your main speakers.
The 4-sub DBA concept works incredibly well in virtually any room and with any pair of main speakers. I know you'd be very pleased and amazed if you give it a try.