To be clear, your dealer is a plonker.
The Audio Note ANS2/L has a switchable impedance of 3 & 12 ohms.
The 3 ohm input is for the Audio Note IO cartridge.The 12 ohm input is for cartridges with an internal impedance of 3-4 ohms.
These inputs are both mismatches with the Denon 103 which has an internal impedance of 40 ohms and will result in a sound bright, thin and no body, exactly as you have described in your opening post. They are also mismatches with the Denon 103R which has an internal impedance of 14 ohms.
Even the ANS2/H is problematical.
It is designed for cartridges with internal impedance 3-4 ohms and 15-20ohms.
The Denon 103R ( 14hohms ) will work with the ANS2/H but the Denon 103 (40 ohms) will not work.
In fact none of the current product AN transformers will work with the Denon 103 ( 40 ohms ).
Your cheapest solution is to either get your dealer to replace the ANS2/L with the ANS2/H AND buy a Denon 103R
or
Buy another SUT that matches your cartridge.