2. misc-audio
  3. 153013-89977

The Music Room - Boulder Colorado

This vendor has a lot of favorable comments - but I have had a very unfavorable experience with them this Dec 2019. I have sent all my trade items & $400 via PayPal to them (per our email agreement) - all of which The Music Room has been confirmed to have rec’d. Despite my many emails they do not get back to me on the status of my trade shipment of a Rega turntable. I have called them multiple times - I cannot recommend that you deal with The Music Room, and currently I do not believe that they are legit. If they don’t make right in the next day or so I will have to file a complaint with the BBB.
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tmraudio
18 posts
 
kingbarbuda, you are correct that we are not open on the weekends. I started this business because I wanted to spend more time with my family... not less. I want the same for my employees. I'm sure we could be more profitable working 7 days / week, but for now we're sticking to this model. That said, I'm curious to hear more about your experience and why you think our reputation is "debatable." Drop me a line if you have time - josh@tmraudio.com
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theo
2,665 posts
 
I haven bought and sold with them and other some communication issues, I find them to fulfill their commitments.
wmrra138
1 posts
 
They are in fact legit. I have had multiple great experiences with them, both on purchases and trades. FWIW I have also found them to be fair and realistic on trade values, given the resale nature of the trade.
stevewisc
27 posts
 
Absolute noob here and on a *very* tight budget.

All my transactions have been 5/5. If i thought, for a minute, they were up to any shenanigans, I wouldn't do business with them and certainly let people here know about it.

In thread response from them speaks for itself.
marqmike
838 posts
 
Great experience with TMR for me. Josh and whoever else it was(a lady), just handled things great for me. Many times better than some of the other audio outlets. 
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