2. misc-audio
  3. 153013-89977

The Music Room - Boulder Colorado

This vendor has a lot of favorable comments - but I have had a very unfavorable experience with them this Dec 2019. I have sent all my trade items & $400 via PayPal to them (per our email agreement) - all of which The Music Room has been confirmed to have rec’d. Despite my many emails they do not get back to me on the status of my trade shipment of a Rega turntable. I have called them multiple times - I cannot recommend that you deal with The Music Room, and currently I do not believe that they are legit. If they don’t make right in the next day or so I will have to file a complaint with the BBB.
larsa39
rtorchia's avatar
rtorchia
138 posts
 
I have bought a number of things from TMR and sold several items also. I recommend them very highly because they are fair, honest, and good with communication. I would not hesitate to deal with them again. This must be some sort of mix up and I am certain they will treat you well. 
uberwaltz's avatar
uberwaltz
13,381 posts
 
Glad to hear the OP was made good and is now satisfied.
Good show TMR.
rbyington711's avatar
rbyington711
72 posts
 
Larsa39
After reading all of theses response how can you question that this company is legit? You spoke with a person on the phone, they have an expensive webpage. Now you might not have liked the service you received. But legitimacy does not appear to be your issue. Try taking to someone else ask for a manager.

Look forward to your response 
Post removed 
carlsbad2's avatar
carlsbad2
2,036 posts
 

I made an offer to them on a piece of equipment last sunday afternoon. They got back to me sunday night with a counter. I recountered and they responded they couldn’t meet my offer. All this on Sunday evening.

So they can provide prompt replies.

I passed as their price was only 20% off retail on a well used piece of equipment.  They will tell you they are more than 20% off retail but they want $600 shipping and the OEM includes shipping in the price. Oh yeah, it is still listed there.

Jerry

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