Thiel Owners

Hello all,

Just wanted to chime in my 2 cents worth on a recent service issue. I recently had an issue with the coax drivers in my lightly modified CS 2.3s. There was a very low level buzz coming from one of the drivers when listening to the top 1/3 of the piano on well recorded discs. 

I removed both drivers and sent them to Rob Gillum at Coherent Source Service (859-554-9790.) Rob rebuilt both drivers and returned them promptly. He also emailed me with his detailed findings. The replacement drivers looked completely new, were well packed and included high quality solder. 

I was fortunate to have worked with Rob at Thiel during the development of the CS6, prototypes of the CS7.2 tweeter and CS2.3 coax driver. Many of us on this forum will remember the world class customer service of Thiel in their Lexington years and I feel fortunate to have Rob around as excellent resource and gentleman.

Thanks, 
Michael 

jafant said it best !

" The ear/brain, is the only measurement tool for cable/cord assessment and evaluation. "

Every time an audiophile says this, an expensive cable salesman gets his pair of wings. ;-)

Some cable measurements such as capacitance can be quite helpful for determining suitability in a given system.

Cables, real or placebo? IDK, but I do know that I’ve repeatedly experienced better sound, especially with speaker cables and ICs, not so much with power cords or USB cable. Oh, and with the hookup wire in my CS2.4 mod. I’m a fan of Cardas products but haven’t heard the latest “Clear” line. 
Sounds better to my ears and it bothers me not whether you agree of disagree. 

rascs1

Welcome!  Good to see you here. Thank You for sharing your customer service experience with Mr. Rob Gillum.
I look forward in reading more about you and your system around those CS 2.3 loudspeakers.

Happy Listening!