Mark Levinson 39 Drawer problem


I have a problem with my ML 39: It seems that the drawer is not communicating with the main unit. The loading drawer does not open or close, the display states "Drawer" or "opening" or "closing" before "Stopped!"
I checked the internal connections between drawer and main board and also looked for obvious issues on the drawer unit.
I do not have a service manual...

Thanks for all feedback
agosto
emtrey

much appreciated! Unfortunately, I just tried the calibration procedure and I got "Failed" on the display. So I think I am doomed...

And you are correct with the expensive service: A while ago, I had my 333 serviced. Good work - repaired, new caps and updated to the latest version but paid over $2,000 for it.
I am not sure if I want to go that route with the 39...

Again - many thanks
I don't know for sure but I have heard they will not sell parts to anyone so you are at their mercy.   I would not spend too much fixing it.  That drawer setup is prone to problems.

I saw one bill bill to fix a 390s for $2200.  I sold mine for $2500.
Hi, just maybe try one more thing first before giving up. 
Open the ML39, take an earbud, dip it in terpentine (terps) and clean the sticky old lub off the two transport rails/rods.
In fact do NOT re-lub, else if the unit is swiched off i.e. getting cold, it will cause issues yet again after some time. 
As the ML uses a class A output stage it runs quite warm(ish) after being in stand-by drying out the lub after a certain period. 
If switched off completely (at the rear) for some time, say over night, the lub gets too sticky, and after some time is now sticky enough to prevent proper function. 
After cleaning, reassemble, go through the calibration procedure and see what gives. 
If it still fails its more serious as alluded to earlier on. 
Maybe you're lucky like myself having had the same problems with my ML390S. 😉


@justmetoo:
I already cleaned the rails/rod before. They were sticky, indeed. However, the posted results of my calibration process are from after the cleaning process.
Thanks for your input.