Mark Levinson 39 Drawer problem


I have a problem with my ML 39: It seems that the drawer is not communicating with the main unit. The loading drawer does not open or close, the display states "Drawer" or "opening" or "closing" before "Stopped!"
I checked the internal connections between drawer and main board and also looked for obvious issues on the drawer unit.
I do not have a service manual...

Thanks for all feedback
agosto
Hi, just maybe try one more thing first before giving up. 
Open the ML39, take an earbud, dip it in terpentine (terps) and clean the sticky old lub off the two transport rails/rods.
In fact do NOT re-lub, else if the unit is swiched off i.e. getting cold, it will cause issues yet again after some time. 
As the ML uses a class A output stage it runs quite warm(ish) after being in stand-by drying out the lub after a certain period. 
If switched off completely (at the rear) for some time, say over night, the lub gets too sticky, and after some time is now sticky enough to prevent proper function. 
After cleaning, reassemble, go through the calibration procedure and see what gives. 
If it still fails its more serious as alluded to earlier on. 
Maybe you're lucky like myself having had the same problems with my ML390S. 😉


@justmetoo:
I already cleaned the rails/rod before. They were sticky, indeed. However, the posted results of my calibration process are from after the cleaning process.
Thanks for your input.
😢 so sorry to learn, eish.
I specifically made the lenghty effort to register (quite a pain...) to share my own experience with this issue. 
In fact I have to do a 'rod cleaning' yet again some time soon. Having switched off the unit over last night it once again refused to open, and only worked once sufficiently warmed up. I'm using my ML390S mostly with my ML36 Dac as I generally prefer sound of this ladder dac. 
Truly such a PITTY! 
Michélle 


Michélle

indeed a pity! I am going to replace one other component as a last resort. If that fails, I am doomed...

S.