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What would you do if items from Ebay had beenlost?

I ordered three vintage Nos tubes from Ebay dealer.

it is supposed to be delivered today through USPS.

I had followed three packages through USPS tracking.

About 5 PM today, I got the email that all three packages got delivered at 4.11 pm left at front door or porch of my house.

But I could not find anything around my house.

My community comprised of 25 houses seated at 2 acres each on the cul de sac.

Thus it is very unlikely that stranger pick up the packages in less than an hour.


Thus I sent a following email to my neighbors but no positive response yet.


What would you do if you were me?

I had never lost a package delivered to my house last 5 years.



thanks in advance

Thomas


Hello neighbors
I was expecting three small packages through USPS.
Then I got the email that those were delivered on my front door at 4 PM today
But I could not find them on my front doors.
Sometimes they mis deliver to my neighbors.
If you happen to see three small packages delivered to Thomas Kong on your front door or porch, then please let me know it.
thanks
Thomas
128x128shkong78
millercarbon's avatar
millercarbon
12,531 posts
 
Something like that happened to me, where UPS said they delivered when they didn’t. Probably they did deliver somewhere, just not here. The worst part is unless its delivery signature required they consider it delivered when the driver says he left it on the porch. Which is why its better by far to have important deliveries made to a UPS shipping center where they will hold until you come and sign for it.

But that’s for future reference. For now all you can do is file a claim letting USPS and the shipper know you never got it.


tomcy6's avatar
tomcy6
2,582 posts
 
I would let the seller know that, in spite of what the USPS says, you did not receive the package, but don’t ask for a refund yet. I have on more than one occasion gotten the package delivered notice without getting the package, only to have it delivered in the next few days.

So be patient, you will probably get it. Also, the tube seller probably had it insured, so let him know, but wait a week or two before deciding it’s lost.

If you paid with Paypal or a credit card you can always get your money back that way, so no need to do anything rash.
reubent
6,953 posts
 
Hopefully it will show up on Monday. In my neighborhood, USPS is notorious for updating delivery notifications the day before they actually deliver the item.
shkong78's avatar
shkong78 OP
1,479 posts
 
Thanks a lot Gentleman!

I will wait until Monday to see what happens!

Then I will contact Ebay dealer.

The last resort will be Paypal dispute resolution.
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