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What would you do if items from Ebay had beenlost?

I ordered three vintage Nos tubes from Ebay dealer.

it is supposed to be delivered today through USPS.

I had followed three packages through USPS tracking.

About 5 PM today, I got the email that all three packages got delivered at 4.11 pm left at front door or porch of my house.

But I could not find anything around my house.

My community comprised of 25 houses seated at 2 acres each on the cul de sac.

Thus it is very unlikely that stranger pick up the packages in less than an hour.


Thus I sent a following email to my neighbors but no positive response yet.


What would you do if you were me?

I had never lost a package delivered to my house last 5 years.



thanks in advance

Thomas


Hello neighbors
I was expecting three small packages through USPS.
Then I got the email that those were delivered on my front door at 4 PM today
But I could not find them on my front doors.
Sometimes they mis deliver to my neighbors.
If you happen to see three small packages delivered to Thomas Kong on your front door or porch, then please let me know it.
thanks
Thomas
128x128shkong78
bkeske's avatar
bkeske
5,597 posts
 
I utilize ‘Informed Delivery’ with the USPS, and you can inform the Post Office via the app, or online, that you did not receive the item they stated was delivered.
I believe this may have happened to me once, I clicked the ‘button’ that I had not received the item, and ‘wala’, the item was delivered the following day.

Perhaps the carrier simply made a mistake in my case, none the less, all was well in the end.

I’m not sure what recourse you may have if the the Post Office did indeed deliver it, and it came up missing.
shkong78's avatar
shkong78 OP
1,485 posts
 
I have another thing coming tomorrow.

I hope that they deliver them together.

Otherwise I will drop at local Post office.

My town is small so there are only two or three delivery men so it may be easier to trace the lost packages.

I will also ask "signature required" for next delivery.

It is very unlikely that someone stole the package in 30 minutes in my small and isolated community.
rbstehno
1,434 posts
 
I always ship buyer signature required on delivery and anything expensive shipped to me I have to sign for it. A couple of people tried to issue a claim that they didn’t receive the package But when I sent them the signature copy, they recanted their claim
jrpnde
271 posts
 
Of the many items I have purchased on eBay only once was an item not delivered to me. A couple of months ago I purchased a coffee maker on eBay for $60(no signature required) and used PayPal. Received a tracking number for FedEx. I monitor tracking info closely. Finally, FedEx tracking stated the package was delivered to my porch. I was home all that day. Never received the item.
eBay nor PayPal could enable a refund because FedEX tracking stated the item was "delivered".

ebanksms
92 posts
 
I use a freight forwarder based in Miami FL and over the years I've have a few items go "poof!"  The first time it happened, I asked them to assist me filing a claim with USPS. They went "Naah, waste of time, you are just on the phone for hours!" They allowed me to file a claim to their insurance instead.  Took a while and obviously wasn't convenient but I didn't lose anything in the end.  I hope everything  works out for you.

Mark
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