What would you do if items from Ebay had beenlost?

I always ship buyer signature required on delivery and anything expensive shipped to me I have to sign for it. A couple of people tried to issue a claim that they didn’t receive the package But when I sent them the signature copy, they recanted their claim

Of the many items I have purchased on eBay only once was an item not delivered to me. A couple of months ago I purchased a coffee maker on eBay for $60(no signature required) and used PayPal. Received a tracking number for FedEx. I monitor tracking info closely. Finally, FedEx tracking stated the package was delivered to my porch. I was home all that day. Never received the item.
eBay nor PayPal could enable a refund because FedEX tracking stated the item was "delivered".

I use a freight forwarder based in Miami FL and over the years I've have a few items go "poof!"  The first time it happened, I asked them to assist me filing a claim with USPS. They went "Naah, waste of time, you are just on the phone for hours!" They allowed me to file a claim to their insurance instead.  Took a while and obviously wasn't convenient but I didn't lose anything in the end.  I hope everything  works out for you.

Mark

Did it show up yet 

It may not be your case but there is a scam that goes like this.

A seller is listed as being in, let’s say, Ashland, Virginia.

Pictures may be taken from some previous listing or elsewhere on the Internet.

You order, pay, and it all seems legitimate. Seller is sending it and you even get a tracking number.

You notice that item is at Deutsche Post in, let’s say, Shangai.

You do nothing as there is an item traveling to you.

You follow the item and all the stops along the way.

Item reaches your country, let’s say U.S.A.

You continue following as it is coming closer and closer.

On the day of delivery, it says it was left at your porch, concierge, wherever you were expecting it.

Except that it never came to your place. It was delivered to a porch, you just assumed it was supposed to be yours.

As you were following it coming closer, you were encouraged and gave it benefit of the doubt. After a day or two, while you wait for your package to show up because it was "by mistake" delivered somewhere else, you start complaining to the mail carrier.

They say it was delivered, and it was. Just not to you. It was delivered to an address probably close to you and it was not your item anyway. It might have been a brick, plastic wallet, anything.

The scammer made you believe she/he was near you. Pictures were not even generic.

She/he googled your address, found another place to deliver it, probably within your ZIP code so it shows it was delivered at your ZIP code.

Package was sent. Whatever you thought you ordered was not in the package. You might have even paid for shipping.

By the time you wait, argue with the mail carrier, etc., time almost runs out to start the process of reporting fraud to eBay, PayPal, etc.

Then you have to go to police, get the report, submit it to eBay, make them believe you more than they believe seller, and you may get your money back.

After wasting all that time, you never want to buy anything on eBay.

It may not be your case, but check seller’s other items. If there is, let’s say, Mickey Mouse lamp google "Mickey Mouse lamp" and check images. Any of them same as in your seller’s listing? Yes - smells like scam. No - good luck.

If your mail carrier claims the package was delivered, but they cannot prove the address just because they cannot, save yourself some time and file for refund from eBay ASAP. You do not want to miss the window for that.

I hope it shows up, but do not wait for too long.