TRL Marantz Sa-14

Ozzy: I don't really understand. It appears that Howard is pleased with the fact that both he and Mr. Weitzel worked together to resolve the issue.

In other words, Mr. Weitzel DID deal with the problem, along with Howard.

I can understand your concern for your fellow audiophiles. I've recieved e-mails from several audiophiles about unethical business practices ... about one guy in particular.

According to the e-mails, there is one mod shop guy that has had units for well over a year and refuses to reply to phone calls and e-mails. (Care to take a guess, anyone?) I've heard stories that will make your stomach ache. OVER A YEAR! To those who have shared such stories with me, I've suggested that they contact the California State Attorney General to help them resolve the issue. It's a real shame that we have guys like this out there ruining it for the good, ethical modifiers out there.

TRL has shipped over 550 units in the last 9 months of doing mods and has had three that were damaged, despite their over-protective packaging. (Not bad odds, considering the threads you see both here and at Audio Asylum about shipping problems). They have been in business for over 15 years, selling a majority of their product overseas. (Shipping up to 1200 pound units). Mods are just a small portion of their business.

Best wishes :),

Jack

Ozzy
TRL Does not make SA-14s. Marantz does. Therefore TRL can't just pull a replacement unit off the shelf and ship it out. TRL just modifies existing units, whatever they may be. When someone, who already owns a particular unit, wants to have it modified, they ship their unit to TRL for modification. The shipping is at the buyers expense.
Oh....Marantz doesn't make the SA-14 anymore. They've moved onto the SA-11.

If the Buyer is satisfied , ok.
It just sounded wrong to me.
I know the anticipation of waiting for new toys to arrive.
If it ends up damaged in shipping , I am on the phone with the seller to handle it.

Likdog it sounds like you are trying to pick an argument about my time and how I spend it becuase I stated my opinion.
Personally, I think you and Jes45 spend way too much time posting rah-rah for TRL.

I finally tried the QuickSilver silver goo last night. Its now on the RCA outputs and IEC of the TRL SA14, the RCA inputs and outputs of my Joule tube pre, the RCA plugs of the 2 sets of ICs, and the plugs of my pre and amp.

Initially, I hear improved dynamics and treble extension but the sound is overall a bit bright. From what I read, break in requires at least 72 hours of signal flow. The sound should smooth out by then but even at this point I am convinced the Quicksilver does something!

Ozzy, I'm with you on this one.

I have had several things damaged in shipping here to Hawaii and the seller (thus shipper) simply replaced the damaged goods. They dealt with the problem on their end. Happens like that all the time from my experience.