Hi,
I bought ,from a Wadia dealer several months ago,a Wadia , and the dealer ordered via email extra boxes as the ones he had were dammaged.We waited for months,nothing despite several emails that the dealer sent to Wadia.So finaly a few weeks ago i left a message at ext 114,the same day Keith(who replace Matt I guess)called me back and told that he will take care of the issue.
within a couple of weeks I received my boxes.The service was excellent on par with the product.
Apparently, someone told me that, they were reorganising the company,that's why they were slow answerring,anyway that seems to be the past and their aftersale service today is first class.
I bought ,from a Wadia dealer several months ago,a Wadia , and the dealer ordered via email extra boxes as the ones he had were dammaged.We waited for months,nothing despite several emails that the dealer sent to Wadia.So finaly a few weeks ago i left a message at ext 114,the same day Keith(who replace Matt I guess)called me back and told that he will take care of the issue.
within a couple of weeks I received my boxes.The service was excellent on par with the product.
Apparently, someone told me that, they were reorganising the company,that's why they were slow answerring,anyway that seems to be the past and their aftersale service today is first class.