Recently ordered 6-7 Steve Earle lps directly from New West. All were in great shape, minus one, "Terraplane" which had some ticks/pops on side two. Contacted them and, no questions asked, they sent a replacement (on now).
This leads me to the larger point.....what record labels are still supporting their customers in a great manner? Mostly having to do with lps.
For me, I want to give a shout out to Sub Pop, Merge, Yep Roc, New West.
Neither of these questioned me or wanted me to return the defective record.
