@OP,
I have shipped and bought many speakers shipped from around the country, and, I have never had an issue with damage (thankfully).
Though all the speakers were shipped in their original boxes.
Sorry to hear of your situation, but, in my opinion, it is an exception.
And, if they were shipped in the original boxes, I would contact Acoustic Zen and let them know of your issues. Perhaps they need to add some additional padding?
At least it might help future owners.
Bob
I have shipped and bought many speakers shipped from around the country, and, I have never had an issue with damage (thankfully).
Though all the speakers were shipped in their original boxes.
Sorry to hear of your situation, but, in my opinion, it is an exception.
And, if they were shipped in the original boxes, I would contact Acoustic Zen and let them know of your issues. Perhaps they need to add some additional padding?
At least it might help future owners.
Bob