Vienna Acoustics 'The Music'

I have had VA music speakers for 10 years and the sound is spectacular. On the downside, in February 2019 the left speaker blew the tweeter inside the midrange driver. Ordered it directly from Vienna Acoustics in Austria and it was a whopping $2100 replacement. Two days ago, in early August 2020, the tweeter on the right side went bust this time. Now I’m looking at another $2100. These are very expensive replacements. The problem is that the people at Vienna Acoustics were very quick to blame my electronics and I know for sure there’s nothing wrong with them. I have top-notch cabling from Nordost and Crystal cable and using the speakers with the Devialet expert pro1000. I’ve tried other speakers with them without any problems. I’m not really sure what to make of this but let’s wait and see if a replacement solves the problem. It appears to me that at some point some current spike damaged both tweeters which eventually gave out at different times. With both being replaced perhaps the problem won’t recur again. 

$2100 for a tweeter is unacceptable. VA is proud to say they have their tweeters made for them and even giving them 50% markup after getting the ScanSpeak/visa/seas unit there’s no way it should cost that much. Sometimes you can figure out which tweeter it is and order directly, we used to do it with the salon 1. And the beethovens use off the shelf, top shelf but still. 

I used to love VA, but I've heard they are an awful company to deal with lately and they have perhaps the worst distributor in all of audio. Every dealer I have been to in my area has voiced this, any time the Vienna distributor comes up. It’s overwhelming and seems like a running joke in the industry.

Be glad you do not own Avalon speakers with diamond tweeters. They charge $8100 per tweeter. Taking about a rip. 

I own VA The Music as well and really like them. Being that the tweeter is a coaxial mid range driver, I see where the cost would be higher than a tweeter itself. I do agree that $2100 is high, however I think their sound is spectacular. Good luck with the new tweeters.