Vienna Acoustics 'The Music'

$2100 for a tweeter is unacceptable. VA is proud to say they have their tweeters made for them and even giving them 50% markup after getting the ScanSpeak/visa/seas unit there’s no way it should cost that much. Sometimes you can figure out which tweeter it is and order directly, we used to do it with the salon 1. And the beethovens use off the shelf, top shelf but still. 

I used to love VA, but I've heard they are an awful company to deal with lately and they have perhaps the worst distributor in all of audio. Every dealer I have been to in my area has voiced this, any time the Vienna distributor comes up. It’s overwhelming and seems like a running joke in the industry.

Be glad you do not own Avalon speakers with diamond tweeters. They charge $8100 per tweeter. Taking about a rip. 

I own VA The Music as well and really like them. Being that the tweeter is a coaxial mid range driver, I see where the cost would be higher than a tweeter itself. I do agree that $2100 is high, however I think their sound is spectacular. Good luck with the new tweeters.

This is what I believe, or at least think, what most likely happened. My Devialet was being fed directly by the roon music server and I enabled this Within the software. Then I connected the music server to a dCS Network Bridge which was connected to the Devialet through a digital XLR. It was a mistake to enable both of them. During switching, there was a lag time phase in which both inputs fed the speaker. That means double the power and twice the current. I heard a clicking noise from both speakers and the left one died on me (The tweeter in the mid range driver but unfortunately the whole unit has to be replaced). What some experts have told me that maybe the right one sustained some damage as well but did not malfunction immediately. Over time, and I listen at moderately high volumes, It eventually malfunctioned as well. It is their opinion that after having replaced both units the speakers would be fine. Hopefully that is the case but this problem has ended up costing me $4200 in total. Just about everybody has told me that this is an astronomical tag for a mid range/Tweeter driver. I have to admit that I was less than enamored by the response by Vienna Acoustics. I then sent an email to Eton in Germany that make the driver to see if I can get it at a lower price but have not heard from them yet. One thing is for sure: I am now going to save up for a new speaker; in the event the speakers fail again I’m going to get a new pair. It is a great bargain at $27,000 and one of the finest because on the market: kudos audio triton 808. Buying A high-end speaker is like buying a luxury automobile. You just don’t pay for the car, you also pay for the support and service later. After speaking to the owner at Kudos audio I was satisfied that they have a much better approach than Vienna Acoustics