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Opinion on best hand held Remote?? Universal or RTI or---

I currently have a "Universal  MX-780";  seems to be a bit buggy----does anyone else have suggestions as to which they would prefer?  Or is there something out there even better.  I am using an Arcam 600 for switching---and it powers center channel and rears.   The rest of power is all Conrad Johnson.  I am switching between Turntable, CD, Video, and DVD-switching is less than flawless.  Who knows, The Arcam could be the culprit.

Sleuths out there?

thanks-
bluesnbike1954
mcgal
199 posts
 
I really like the Harmony Logitech remote. I have 3 of them for separate systems. It costs only about $50 so if I drop and break it I don't care. It allows me to keep my original remotes like new. It is easy to program and replaces a pile of remotes. I found their customer service to be among the best. I purchased a new McIntosh C1100 preamp when they first came out. The preamp was so new that it wasn't in their system. When I contacted them, they updated their system within 24 hours and it has been working fine ever since.
limomangus's avatar
limomangus
1,426 posts
 
One that words.
axememan's avatar
axememan
279 posts
 
I have had good luck with the Harmony as well mcgal.The lower tier but like you said,if you break it order up another one and sync in the Harmony App.Plus,their database is HUGE.
billestes's avatar
billestes
2 posts
 
I got tired of buying $300 multi remotes (Logitech and other brands) and finding out they were essentially useless. We bought the low end Control4 system and could not be happier. You will cough up $1000 and need to work with someone to program your system unless you are very savvy but we've never had a problem and can use our iPad or iPhone to control the system if we choose
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