Manufacturers with Excellent customer service

My experience with Pass Labs was exemplary.  I called them and a guy answered the phone and spent ten minutes or so with me discussing my issue and patiently answered all of my questions.  At the end of the conversation I thanked the guy and told him I appreciated his help....and I asked him what his name was, he replied "my name is Nelson Pass."

Another time I called them to ask the price of a power cord for one of my X-600 monoblocs....they sent me one for free.

I've had great experiences with Audio Research also.

Another nod for Modwright
Will add Daedalus Audio & Mojo Audio

Best:    ARC, Ayre
Worst:  Audible Illusions

Jiun-Hsien Wu - MHDT Labs
Paul McGowan - PS Audio
Mark O'Brien - Rogue Audio

Dan Wright at Modwright will go way beyond the normal call of duty to make his customers happy. I didn’t even buy the MW CD player from him and he continually let me in about a new trade in he had coming in to see if I wanted to get it at a vastly reduced price. He worked on my CD player several times even though he could find nothing wrong with it at his place. He then gave me a wonderful newer model brand new. Plus, his players are absolutely way better sounding than their price even at normal retail.

Bob