I am using the Puresound A30 as a power amp because it is a possible option and so indicated by the manufacturer.
I have just tried to use the Puresound attenuation as you have indicated and the result is quite satisfactory, with this volume at 1:00, I can have a tour in the AR between 10 and 11 as a high volume level@tenoris
If the above two statements are correct then you might be using the wrong input- use the one marked 'amplifier' rather than something like 'AUX'.
If this amp can be used as a power amp it will have an amplifier input, and that will reduce the gain such that the ARC can be easily used.
If it does not have an amplifier input, then what the manufacturer told you is incorrect, and there really isn't any advantage I can see from using the ARC- it should sound better just running the amp by itself with its own volume control.