What's the deal with Vintage Tube Service?


I've tried very hard to buy tubes from Andy on multiple occasions, but I never seem to succeed. Very informative conversations, very little actual processing of orders... Am I the only one? 
redwoodaudio
I waited 6 weeks for 7062s from Andy but he warned me he was behind. They arrived and were wonderful 1962s at a fair price. Brent Jesse was also excellent and quick. Would recommend both. 
I have been dealing with Andy for more than 20 years.  He is the absolute best in the business for vintage tubes and is a very straight-shooter as far as tubes go.  He might take a week or 10 days to ship , but when you get the tubes, they are perfection, generally in original boxes and with copies of manufacturers' ads for whatever you bought.  He has my credit card on file because I trust him completely.
@jwpstayman 
Very well stated. His tubes are cream of the crop or he wouldn't sell them. I enjoy the stories he tells about all things tubes, audio, and life in general.

I am new to tubes but have bought from both Andy and Brent.  Andy took 6 weeks for me to get my tubes, where Brent took about a week. I just ordered more tubes from Andy last week if that tells you anything :)  I think his knowledge, tubes, and prices are the best around.  If your in a hurry go with Brent. 
I never had a problem.  The key tubes in my setup came from him.  they sound great.