I feel i have been done wrong by TMR..


The story I'm about to tell does not reflect in anyway any purposely wrongdoing by TMR.
I have dealt with TMR in the past and although there was a glitch, they went out of their way to rectify it and all ended well; so, I know they are good guys that practice good business. However, the other day I purchased, and by purchase, I mean moved into a cart and then pressed the pay button for a pair of Gallo speakers. To my surprise I received an SMS saying my card was charged on the one hand, and at the same time I've received a Message that the speakers have already been sold to someone else. This is the short end of the story; the full story ‏shows up a few posts below. I admit at first I've been very upset and I started this post in a different way, it parked a lot of reaction, most of it in favor of TMR which I find to be great, but the real question I want to ask and this is regardless of if it happened with TMR or with any other venue, is,  how can it be that once you move any product into a cart and press the pay button within a few moments the product can be sold simultaneously to another buyer? isn't there any smarter way to prevent such an incident which is obviously going to leave one of the customers disappointed and upset?

128x128Ag insider logo xs@2xthesound
I have had numerous dealings with TMR involving new equipment with both trades and outright purchases. All handled perfectly. I think they did do right on refunding your $$ for the CD player. Who knows, it might have got damaged in shipping that caused the smell.

As for the speakers, I don't think TMR handled this correctly if you successfully purchased them. Basic online sales would flag the item sold and would have updated the inventory as soon as the PayPal transaction went thru. Pretty simple process. They could have validated your sale against the other buyer to see who hit the buy key 1st. Since they probably didn't ship the speakers out yet when you called, if they found out that you were the 1st buyer, they should have sold them to you. If you were the 2nd buyer, then the PayPal transaction should have never gone thru. 
Shitt happens.
One usually has the chance of a better outcome with PayPal on your side.
Of course import/export has it's own risks. If I were in Europe I think I would avoid electronics from USA no matter what they are marked 
I hope you find another set of speakers at better price.. What else can I hope for you.. Third time's is a charm. :-)

Regards
@stereo5,

 
The only 2 places I buy online for used equipment is TMR and AC.
What is AC? Thanks