I feel i have been done wrong by TMR..

I've purchased a power amplifier and some speakers from TMR.
Both buying experiences were top notch from the description and photos, the transaction itself,  the regular communication and process updates, the delivery and discovery of well packed components, to the performance and enjoyment of the product.
I always regard them as a great seller.
It saddens me to see any seller who obviously means well, get trashed on social media. 
People remember negative trashing on social media far more and for a longer period of time than they do of accolades.
TMR was put in a tough situation having to defend itself and carefully not come off as trashing a customer. Their replies were thorough, well meaning and logical.
TMR is still high on my list.
I once purchased an integrated amp from an "electronics dealer" in New York.  The description said it had been "thoroughly bench tested". From the first minute I listened and from that point on, I could hear that the left channel was distorted (like poorly tuned AM radio) and it's volume was half that of the right side. The next month involved sending countless emails and recorded sound clips and doing troubleshooting for them. I took it to a hifi repairman who spent 15 minutes, listening, taking a few measurements and giving me an estimate for replacing the shorted register in the left channel and removing all of the original adhesive that the manufacturer had used to secure heavier components before soldering could be done. Over the 15-20 years of it's life, the adhesive slowly got warn and eventually became full of carbon...which is conductive and was causing 5vdc to be present at all times on the right speaker output, which would have resulted in the voice coil(s) getting fried regularly. He said this was common in used components and its the first thing he checks when getting into a vintage piece.
The seller ended up refunding me for the repair only...nothing for the weeks of delay and time spent trouble shooting. 
If an individual has said it worked fine, it would have been disappointing,  but a seller who represents themselves as an electronic center and reconditioner has no excuse for crap like that.
I obviously won't ever consider buying from them again, but I also haven't called them out by name on social media and whined about it either...trying to turn hundreds against them. 
If you treat your customers fairly, they will come back and you will succeed. If you burn enough of them...they will go away and you will fail. An isolated incident, blown up to thousands on social media is unfairly damaging, as if the company has mistreated thousands of people.
I'd recommend TMR anytime, without hesitation.

My experience buying from TMR was outstanding!

I have both bought and sold with TMR, and though I am reluctant to recommend anyone, I would not hesitate to endorse them.

Let me add one more datapoint, or rather two:

First, I purchased an amp last month from TMR, and the process could not have gone more smoothly. It was shipped promptly, the equipment was exactly as described, and the packaging was just about the best I've ever seen—truly, the attention to detail was over the top, in a good way.

Second, I was pleased enough with that transaction that I decided to see what TMR would offer for the extra equipment I had laying around that I didn't really have the time or interest to sell directly. This included two big monoblock amps, a phono preamp, and a relatively obscure DAC. TMR gave competitive quotes on the first two and passed on the third, which I totally understand. (I think they would have taken it on consignment, which seems fair enough.) After I accepted the quotes, TMR promptly sent Fedex labels (including an additional one that turned out to be needed after I packed everything up), sent detailed packing advice, and scheduled a home pick-up, which I appreciated. They reported that all was in order about a day after receiving the boxes, and the check arrived in the mail a couple days after that. I was quite pleased to clear out some unneeded equipment without the hassle of putting it up myself on Audiogon and dealing directly with buyers, etc. All in all, a great experience.

Of course, there will always be hiccups in commerce and especially ecommerce, and so I try to be concerned less about those kinds of problems, which are inevitable, than about how a company responds to them. Skimming the thread here, it seems to me that TMR did about as well as any business could be expected to do. I can certainly understand the OP's disappointment, but I don't think the epside reflects badly on TMR at all—quite the opposite.

Thank you all for the comments on TMR, they are helpful to me, and I am proceeding with my planned purchase with them.

Thanks also for the ’static’ on my misspelling of my username... clumsy fingers, frequent multi tasking, and dyslexia work against me sometimes. Have enjoyed this forum off and on for some years, but only recently officially signed up to post and seek input, on some system upgrades.

And to the OP, sorry if I offended you... I don’t judge those I do not know, I just share my personal feelings and observations. I do note that in many dealings, defensiveness is often a tell.

Good day to all.