I feel i have been done wrong by TMR..


The story I'm about to tell does not reflect in anyway any purposely wrongdoing by TMR.
I have dealt with TMR in the past and although there was a glitch, they went out of their way to rectify it and all ended well; so, I know they are good guys that practice good business. However, the other day I purchased, and by purchase, I mean moved into a cart and then pressed the pay button for a pair of Gallo speakers. To my surprise I received an SMS saying my card was charged on the one hand, and at the same time I've received a Message that the speakers have already been sold to someone else. This is the short end of the story; the full story ‏shows up a few posts below. I admit at first I've been very upset and I started this post in a different way, it parked a lot of reaction, most of it in favor of TMR which I find to be great, but the real question I want to ask and this is regardless of if it happened with TMR or with any other venue, is,  how can it be that once you move any product into a cart and press the pay button within a few moments the product can be sold simultaneously to another buyer? isn't there any smarter way to prevent such an incident which is obviously going to leave one of the customers disappointed and upset?

128x128Ag insider logo xs@2xthesound
Think you've kind of missed the point, guy. As for an ulterior motive, speak for yourself.
Ask yourself WHY those "boys" are fans. I submit it may have something to do with the many good experiences that TMR customers have shared in this thread and others.

I live 2,000 miles from Colorado so no, I'm not an employee, nor am I in any other way beholden to or affiliated with the company.
I've sold some excess gear to TMR on a few occasions all professional interactions.

@theguyres  - Do you have some personal experience with TMR to share that contradicts the majority of positive interactions that FORUM members have posted? 


 
For god sake I will never do business with a company that has the audacity to sell a CARY tube box for 98.00 on audiogon or anywhere else IMHO Cary is the book of the month club but hey if some one is willing to pay for it this is America...if it were my company I would personally be very embarrassed....that box is suited for crayons
I purchased a very nice JRD amp from TMR in the past. It arrived with a minor issue in one channel. They inspected, repaired, and sent it back in a reasonable time with no hassle.

I would certainly do business with them again in the future. Used gear is what I buy (most of the time) and it'll always be a gamble. I know this going in.